NETWORK ADMINISTRATION

Small businesses rarely need full-time administrative staff, including network support; however, having a reliable and knowledgable resource available when you need one is invaluable.

Our experienced and certified staff can assist you in the following areas:

  • Hardware/Software Recommendation, Upgrades, and Installation
  • Peripheral installation
    • Internal drives such as CD-ROM writable drives, DVD-ROM, hard drive upgrades, floppy drives
    • Firewire, USB, serial, parallel port devices
  • Network setup
    • DSL/Cable modem installation
    • T1 installation
    • Router/Firewall setup & configuration
    • Peer-to-Peer or Domain-based network setup
    • DHCP
    • E-mail server and/or client configuration
    • Web/FTP/Mail/File server setup
    • Unix, Windows, and hybrid environments
  • Technical Documentation
    • Network maps
    • Troubleshooting guides customized to your environment
    • How-to manuals
  • Spyware/Malware/Virus Clean-up and Prevention *
    • Software recommendation & installation
    • Clean system benchmarks & documentation
    • Network policy documentation & implementation
  • Routine System/Network Maintenance
    • Clean temp files and old programs off systems
    • System configuration for routine maintenance, including scandisk, defrag, OS updates, & more
  • Staff Training
    • Patient one-on-one or group training sessions on basic computing skills or standard MS Office components
    • Customized documentation for future staff training
    • Macros designed to simplify daily tasks
  • And much more...

Part of Invenium's philosophy is to understand your requirements, both technologically and financially, before we begin work on your system. If there is an area where we feel we cannot satisfy your needs, we will recommend another consultant. Our success relies on our client's success.

Invenium's network administration staff charges by the hour with a one-hour minimum charge per visit and is available for travel to client sites both locally and abroad. For locations outside 30 miles of Chicago city limits, clients will be charged for travel expenses, which will be negotiated in a separate work contract prior to the dates of travel.

All invoices include a detailed task report free of charge so that clients may maintain a record of all network and system changes. Task reports include the date, time, and number of hours for each service call, as well as the services provided to the client.




* The only 100% fool-proof method to keep your system from becoming overrun with spyware, malware, and viruses is to isolate your computer from the Internet, e-mail, web sites, & other PCs. Customers should note that new viruses and vulnerabilities of commonly used operating systems and programs are discovered every day. While Invenium can recommend, install, and configure anti-virus programs, as well as instruct clients on safe computer practices, no product or consultant can or should guarantee 100% protection. You can, however, implement safe computing policies to minimize the probability of infection.